When healthcare administrators tackle urgent organizational problems, they may be tempted to move quickly from one problem to the next temporarily “putting out fires” without stopping to take a broader view of the HSO’s risk management practices or service quality. Although thorough assessments take time, they can provide leaders with valuable information needed to implement meaningful and lasting improvements. The use of frameworks like the ERM and the Six Domains of Quality in Healthcare guide administrators to broadly assess their HSO’s risk management practices and healthcare quality in multiple domains.
In this Assignment, you will critically analyze your selected HSO’s healthcare service quality against the Six Domains of Quality in Healthcare. You will also analyze your HSO’s risk management practices against the ERM framework.
HSO: Community hospitals, specifically those operating in rural and underserved areas. These hospitals provide essential healthcare services such as emergency care, primary care, and outpatient services. To provide a more structured and comprehensive analysis, I will use AdventHealth Hendersonville—a rural community hospital within the broader AdventHealth system—as a representative HSO for my study. This organization has implemented telemedicine services and shares many characteristics with smaller community hospitals facing similar operational and technological challenges.
Require: Critically analyze your selected HSO against the Six Domains of Quality in Healthcare.
- Critically analyze your selected HSO against the ERM framework.
- Note: A critical analysis involves examining the framework or model against your HSO and then evaluating your HSO within the different components of the framework/model.