Case Study Scenario
My BnBChain Reservation System Total Marks[100]
MyBnB is a leading chain of B&Bs, providing bed and breakfast services and other services. My BnB has branches in Selepa, Gerald, Tatisiding, and Area W. My BnB has decided to introduce a computerised system to manage customer reservations, check-ins and check-outs. Currently, they have a spreadsheet software package that can carry out these tasks. Each branch runs this package locally. This is problematic, for example, if one branch is full and the helpdesk assistant receives a reservation request, the helpdesk assistant must call other branches to locate a suitable room. Similar problems arise if a customer wants to transfer between branches.
The new system must resolve this problem by providing a single, common reservation system across MyBnB branches. The system should provide a System Administrator with the ability to add new branches to the system as they are acquired or built. Additionally, branch managers should be able to add.